Vastralaya Fashion Refund Policy
At Vastralaya Fashion, your satisfaction is our priority. Please review our refund policy carefully:
Return Window:
You may return products within 10 days from the date of delivery (applicable for orders placed outside sale periods).
Condition of Returns:
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Products must be in their original condition, unwashed, and with all tags attached.
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We reserve the right to reject returns if:
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The product appears used, washed, or soiled.
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The product is damaged (unless the damage is due to delivery).
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Refund Details:
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Refunds will be processed for the product amount only; delivery charges are non-refundable.
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The refund amount will be credited to your Vastralaya store wallet or the original payment source within 6-7 days if the product has a manufacturing defect.
Damaged, Defective, Missing, or Wrong Items:
Please report any damaged, defective, missing, or incorrect items within 24 hours of delivery by contacting us at:
📧 pankajgupta.ap@gmail.com
📞 +91-9650653660
Return Limit:
Each order can be returned a maximum of two (2) consecutive times.
Refund Process for Payment Types
Prepaid Orders:
Refunds will be processed within 7 working days after your returned order has been received and passed our quality check. Refunds will be credited back to your original payment method.
Note: If you used a Refund Coupon for your prepaid order, the coupon value will be refunded as a coupon, and the remaining amount will be refunded to your original payment mode.
Cash on Delivery (COD) Orders:
A coupon code equivalent to the order value will be sent to your registered email/contact within 48 hours after the return has been received and quality checked.
For any questions or assistance, please contact us at:
📧 pankajgupta.ap@gmail.com
📞 +91-9650653660
Thank you for shopping with Vastralaya Fashion — where style meets satisfaction!